Privacy Policy
Effective date: 27 August 2025
1) Who we are
Controller / Publisher: KoolFriends Toys EU
Address: J. van LennepKade 155-H, 1054 ZL, AMSTERDAM. NETHERLANDS
Contact: info AT mykoolfriends.com
2) Data we collect
Depending on the features you use, we may process the following categories in line with Google Play’s Data Safety labels. If a category is not used in your app, it is not collected.
| Category | Examples | Purpose (examples) |
|---|---|---|
| Personal info | Name, email (if you contact us or sign in) | Account, support |
| App activity | In-app interactions, crash events | Analytics, app improvement |
| Device or other IDs | Instance IDs, advertising IDs (if ads used) | Analytics, ads, fraud prevention |
| Diagnostics | Crash logs, performance data | Stability and quality |
| Location | Approximate or precise (only if feature requires it) | Feature enablement |
| Photos/Media/Files, Camera/Microphone | Only if you grant permission and use relevant features | Core app features |
Permissions. The app may request Android permissions solely to provide features you choose to use
(e.g., CAMERA for scanning, RECORD_AUDIO for voice features, ACCESS_FINE_LOCATION for location features).
You can deny permissions in your device settings; some features may then be unavailable.
No special categories. We do not intentionally collect sensitive categories (e.g., health, biometric, or political data) unless explicitly stated and consented to.
3) How we use data (Legal bases under GDPR)
- Provide the service (contract): operate core app features you request.
- Improve and secure (legitimate interests): fix bugs, measure performance, prevent abuse.
- Communications (consent/legitimate interests): respond to support requests or send important notices.
- Personalization/Ads (consent): only if you opt in to analytics or ads where required.
- Compliance (legal obligation): satisfy applicable laws and requests from authorities where lawful.
5) California (CCPA/CPRA)
California residents have the right to access, correct, delete, and opt out of “sale”/“sharing” of personal information. We do not sell personal information. To exercise rights, email info@mykoolfriends.com. For “Do Not Sell or Share,” contact us at the same address.
6) Your rights (GDPR & similar)
Depending on your location, you may have the right to access, rectify, erase, restrict or object to processing, data portability, and to withdraw consent at any time (without affecting prior lawful processing). You also have the right to lodge a complaint with your local data protection authority.
To make a request, email info@mykoolfriends.com. We may need to verify your identity.
7) Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure, but we continuously work to improve protections.
8) Data retention
We keep personal data only for as long as necessary to provide the app, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and purpose.
9) International transfers
Your data may be processed in countries outside your own. Where required, we use appropriate safeguards (e.g., standard contractual clauses) to protect your information.
10) Children’s privacy
The app is is appropriate for children and compliant with all relevant laws such as the US Children's Online Privacy and Protection Act (COPPA) and the EU General Data Protection Regulation (GDPR)
https://gdpr.eu
https://www.ftc.gov/tips-advice/business-center/privacy-and-security/children's-privacy
11) Your choices
- Permissions: Disable optional permissions in your device settings.
- Analytics/Ads: Where applicable, use in-app toggles or your device’s “Ads” settings (e.g., reset/limit ad tracking).
- Access/Deletion: Contact us at info@mykoolfriends.com.
12) Changes to this policy
We may update this policy from time to time. We will post the new policy here and update the “Effective date.” Material changes may also be communicated in-app or by other means.
13) Contact
Questions or requests? Email us at info@mykoolfriends.com.